George Information and Services
Customer aiding information
Free Click & Collect in Store
Your exact collection date will be listed at checkout.
Not all products are available for this service, for example we cannot provide this service for large heavy products or products delivered directly from our suppliers. We show a Click and Collect logo on the product page to identify that this service is available.
When you go to your basket you can opt for Click and Collect and at this stage you can type in your post code or town to select a convenient store for collection.
As soon as the store receives your order we will send you a text message or email to tell you that it's available for collection. Your order will be held in store for 10 days, after this time it will be returned to our depot and you will be refunded. If you would like us to hold your order for another 7 days please contact the store you selected or call our contact centre 0800 952 0101.
You will need to bring along the payment card that you used when you placed your order and your order confirmation details which shows your Click and Collect order number. If you have paid using PayPal please ensure that you bring some form of ID. This is for proof of purchase confirmation.