Free online returns
Refund within 6 working days
Drop off at any Asda store
Return within 100 days
No need for a printer
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How do I do an online return?
1.Online returns are free. Go to your account. Select the items you want to return.
2.You will be emailed a QR code. Take this with you when you drop your returns in store.
3.Put the items you want to return into one parcel. Try to use the original packaging if you can.
4.Take your parcel and QR code to the collection point in your Asda store. Scan the QR code to print your label.
Frequently asked questions
Our returns policy
As a consumer, you have legal rights. These are your statutory rights.
Our returns policy gives you more than your legal rights. That means we go above and beyond what the law asks of us.
If you are not 100% satisfied with something that you have bought from George, you can return most items.
You will need to prove that you bought it from us. And you can choose to get a refund or an exchange.