Returns & exchange information (International)

We hope you are completely happy with your George clothing purchase, but if not, we will be happy to exchange or refund based on our policy in the Terms and Conditions.

100 Day Satisfaction Guarantee

The 100 day satisfaction guarantee excludes hair accessories and pierced jewellery. Your statutory rights are not affected. This guarantee is subject to our full Terms and Conditions.

If for any reason you are not satisfied with your George branded clothing item purchased, simply return it within 100 days for a refund.

How to initiate a return, exchange or to cancel an order

If you need to return, exchange or cancel your order, please contact our George Customer Care Team, who will be happy to help on:

• To see our FAQ’s, please click here.
• Complete an online enquiry form.
• Telephone: (+44) (0)800 952 0101 (lines are open between 7am and 11pm (GMT/BST) 7 days a week).

Please remember to quote your order number. Our team is English-speaking only and can currently only respond in English.

You can return items via a carrier of your own choosing (we recommend a tracked service).

If you wish to amend or cancel your order, we may be limited as to what we are able to do. In certain circumstances we may still deliver the items and request you return them to obtain your refund. Our George Customer Care Team will guide you through the process.