Delivery Options & Charges
It is our aim to deliver your order as quickly as possible. We can deliver the majority of our products throughout the UK. Please bear in mind that deliveries to Northern Ireland and Islands may take that little bit longer. Some of our products may come direct from manufacturers, and this again may take a little longer.
Delivery charges will vary depending on what you order; the good news is that you'll only ever pay the one delivery charge per order as long as it is to a single address. The delivery price is dependant on the delivery period you choose and the size of the item; this could be either a standard, named day or next day service. If you choose to include a larger item in your order, then the delivery charge will be at the higher price.
Excluding George items, we do provide a free standard delivery across a number of our products.
Please see below for a list of our charges.
| Delivery Period |
Delivery Price |
|
| ASDA Direct Small/Medium products (selected items) |
3 to 5 working day delivery | FREE |
| George and selected ASDA Direct Small/Medium products | 3 to 5 working day delivery | £2.95 |
| Named Day Delivery | £4.50 | |
| Next Day Delivery | £4.50 | |
| Named Day with Time Slot | £5.95 | |
| ASDA Direct Larger Items | 5 to 10 day Standard Service or Named Day Service | From £8.95 |
| George and ASDA Direct In Store Collection | 4 to 5 day delivery to store | FREE |
Please note that not all products are available for In Store Collection, you can see whether this service is available on the product pages.
Unfortunately at this time we cannot deliver to the Channel Islands or British Forces Posted Overseas.
Collect in any ASDA store for free
Making deliveries more convenient we offer you the option to collect your order from your nearest Asda store. Why not collect your items when you complete your weekly Grocery shop?
Available on all George and Asda Direct items that are displayed with an in store collect option, regardless of order value. In Store Collection is available from ALL of our stores. If you select "Collect in-store" in your basket, you'll be asked to choose your local store during checkout.
Standard terms and charges apply to all home deliveries.
Returning your order to Asda Direct has just got easier!
Asda Direct has partnered with Collect+ to enable customers to return a vast range of products (See conditions below), FREE OF CHARGE, using any of over 4,000 UK local stores. Most Asda Direct customers live within 1 mile of one of these stores, which are open from early in the morning until late in the night, 7 days a week, making the return of the item you have ordered as convenient as possible for you!
All you have to do is this:
- Complete your returns information on the Asda Direct returns delivery note included in your order
- Peel off the Collect+ returns label from the insert that came with your order and attach it to your parcel, ensuring any original delivery labels are covered
- Simply take your parcel to ANY of 4,000 local stores offering Collect+ services. You'll receive proof of postage and a code to track your return online
- You can find your nearest store at www.collectplus.co.uk/asda or text COLLECT and your postcode (e.g. COLLECT NG23 5HD) to 84555.
- Texts from 84555 are FREE to receive. Texts to 84555 are charged at your standard network rate.
Full terms and conditions at www.collectplus.co.uk/smsterms
If you no longer have the Collect+ returns label that was sent with your order, simply follow the instructions at www.collectplus.co.uk/asda and print off your own unique Collect+ returns label.
Only orders that meet the following conditions may be returned using Collect+
- Returned parcels must have specific dimensions of no larger than 50cm x 30cm x 30cm.
- Returned parcels must not weigh more than 10kgs.
- Returned parcels must have the appropriate Collect+ label attached.
Parcels that do not adhere to the above three points will be rejected at the Collect+ collection point.
Finally you can then track your order by visiting www.collectplus.co.uk/track/new
