Customer Services

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ASDA & George Information and Services

Customer aiding information

Due to system issues, the store audit report will need to be DISABLED to avoid additional problems with the Asda Direct website and Click & Collect application. An emergency fix is currently being worked on but temporary restrictions are needed in the interim.

Store audit functionality will NOT be available from the 11th to the 19th Dec.

The store audit report will be available for use 08:00 – 12:00 midday from the 19th Dec – 22nd Dec, and then fully available from the 23rd Dec onwards once a system fix is in place to resolve the problems.

In the meantime, please continue to use the Click & Collect application to process all putaways, collections and returns (where applicable) – this should ensure that your store audit stays up to date in readiness for us switching it back on fully on the 23rd Dec.

Apologies for any inconvenience caused and thank you for your patience.