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International Delivery Terms


These International Delivery Terms will apply where you order any products and services ("Products") listed on the website (the "Site") for delivery to one of the international delivery locations, as set out in the International Delivery Information.

These International Delivery Terms set out the agreement between you and us for delivery of the Product(s) to you.

The purchase of your Product(s) will be subject to a separate agreement between you and ASDA Stores Limited (the "Terms and Conditions").

Please read both these International Delivery Terms and the Terms and Conditions carefully and make sure that you understand them before ordering any Products. Before registering or placing an order you will be asked to confirm that you agree to both these International Delivery Terms and the Terms and Conditions. If you refuse to accept either or both of them, you will not be able to register or order any Products from the Site.

1. Information About Us

1.1 We are ASDA Delivery Limited, a company with registered number 3873501, VAT number GB 142 8044 31 and our registered address at ASDA House, Southbank, Great Wilson Street, Leeds LS11 5AD. We refer to ourselves as 'we' and 'us'.

1.2 If you wish to contact us for any reason regarding this agreement please get in touch with our customer service team at: Customer Services, ASDA House, Southbank, Great Wilson Street, Leeds, LS11 5AD; Email:; Telephone: (+44) (0)800 952 0101 (lines are open between 7am and 11pm (GMT/BST), 7 days a week).

2. Delivery (International Orders)

2.1 We will deliver your Product(s) to your chosen address outside of the UK.

2.2 The international delivery charges which apply to your order are detailed in the International Delivery Information. These are expressed in Pound Sterling and include VAT. The delivery charges applicable will also be confirmed during the check-out process for the purchase of your Product(s), before you confirm your order.

2.3 Payment of the delivery charge will be collected together with the price of the Product, upon acceptance of your order and in accordance with clause 6 of the Terms and Conditions.

2.4 Details regarding the time periods for international delivery are set out in the International Delivery Information. The delivery period will begin upon receipt by us of the full purchase price (including VAT and delivery costs).

2.5 A signature may sometimes be required at delivery. By placing an order for international delivery you are authorising the delivery service company to accept a signature from another person at the same address on your behalf if you need to sign for an item and you are not present at the time of delivery.

2.6 For some items that do not require a signature at delivery you may be able to give us instructions explaining if and where you would like the item to be left if no one is present at the time of delivery, such as with a neighbour. For more information please contact our Customer Services (using the details set out in clause 1.2 above). In this case we will leave a note in your mailbox expressly stating that your order has arrived in the agreed way.

2.7 The risk of accidental destruction, damage or loss of the delivered Product shall pass to you upon delivery of the Product to you.

3. Warranties and our Liability

3.1 Nothing in these International Delivery Terms restricts any implied rights which you are entitled to under any applicable legislation (including any implied warranties), except where permitted under such legislation and expressly stated in these International Delivery Terms.

3.2 In addition, nothing shall limit our liability in respect of:

3.2.1 death or personal injury;

3.2.2 fraud or fraudulent misrepresentation; and

3.2.3 losses caused by breach of our material obligations under this agreement (i.e. any failure by us to perform our key obligations under this agreement, such as delivery of your Products).

4. Your Rights of Return and Refund

4.1 Your rights of return and refund in relation to any Products purchased, including the appropriate delivery costs, are set out in the Terms and Conditions .

5. How We Use Your Personal Information & Cookies

5.1 We use your personal information in accordance with the Privacy Policy and Cookie Policy available on the Site. Please take the time to read these as they include important terms which apply to you.

6. Other Important Terms

6.1 These International Delivery Terms and all other information relating to them will be in the English language.

6.2 You may not transfer any of your rights under these International Delivery Terms to any other person.

6.3 This agreement is between you and us. No other person shall have any rights to enforce these International Delivery Terms.

6.4 Each of the clauses in these International Delivery Terms operates separately. If any of them are deemed unlawful or unenforceable, the remaining clauses will remain in full force and effect.

6.5 Please note that these International Delivery Terms are governed by the laws of the jurisdiction in which you are resident. This means that any dispute or claim arising out of or in connection with this agreement will be governed by the laws of the country in which you reside. The provisions of the UN Convention on the International Sale of Goods are excluded in this regard, without prejudice to any mandatory conflict of laws provisions.

7. Further Information About Us

7.1 We are ASDA Delivery Limited. Our registered number is 3873501 and our VAT number is GB 142 8044 31. Our registered address is ASDA House, Southbank, Great Wilson Street, Leeds LS11 5AD.

7.2 Our Chief Executive Officer, at the date on which these "International Delivery Terms" were last updated, is Sean Clarke.