What is VAT Free?

Category Hero

ASDA & George Information and Services

Customer aiding information

What is VAT Free?

This product is eligible for VAT free. This means it is available to purchase from Asda without VAT at 20% (a saving of 16.67% on the normal price)

Please read the following information to see if your eligible and how to claim your reduction.

Who qualifies for VAT Free?

You can only qualify for VAT free if you are "chronically sick or disabled."

Your are classed "chronically sick or disabled" if:

  • You have a physical or mental impairment which has long term sustainable adverse effect upon your ability to carry out everyday activities
  • With a condition which a medical professional treats as a chronic sickness
  • Are terminally ill

It does not include a frail elderly person who is otherwise able bodied or any person who is temporarily disabled or incapacitated. The product must be supplied for the 'personal or domestic use' of a chronically sick or disabled person to qualify for zero-rating.

Important Notice:

If you are in any doubt as to whether you are eligible to receive goods or services Zero-Rated for VAT you should consult your local VAT office, or telephone the VAT National Advice Service on 0800 010 9000 before signing any declaration. Please see Notice 701/7 Vat free for disabled people for more information.

VAT law provides for severe penalties for any-one who makes false declarations or who fraudulently evades VAT’ or uses of a document which they know to be false for the purposes of obtaining VAT free.

How to claim your VAT Free product

To reduce the price on your product please use this promotional code during the checkout process:


Please follow the below instructions if you are unsure on how to do this.

Please note: Item sales in the living aids category are limited to two per customer. The promotional code is only used to reduce the product price and by entering this code you are confirming that you are eligible for VAT relief. This is not an Asda only promotion.

1. Add product to basket

Navigate to the product and click on the add to basket button located to the right of the main product image.

2. View checkout

Click on the View basket & Check-out button located to the top right of the page.

3. Enter "vatfree" promotional code

Click in the promotional code box located to the top right of the page and enter the code vatfree.

Following this click on the Submit promotional code button (marked in red) and continue through the checkout process.

Where to enter your Promotional Code