Customer Services

Category Hero

ASDA & George Information and Services

Customer aiding information

To help us make returning this item to any Collect+ store as simple as possible, please follow the steps below.

Please note Only items that are 50x30x30cm and less can be taken back via any of the 5800 Collect + stores.

  1. Complete a Return Note.

    You should have received this in the package when you got your items. If this is missing, you can print a new one.

    If you don't have access to a printer, please copy the details onto a piece of paper.

  2. Prepare your package.

    Make sure to include Return Note and affix the Collect+ label to the outside of the package.

  3. Return to any Collect+

    Visit the Collect+ website to find your nearest store. Keep your proof of postage.

  4. Keep an eye out for your refund.

    This may take up to 10 days.