Customer Services

To help us make returning this item to any Collect+ store as simple as possible, please follow the steps below.

Please note Only items that are 50x30x30cm and less can be taken back via any of the 5800 Collect + stores.

1. Complete a Return Note.

   You should have received this in the package when you got your items. If this is missing, you can print a new one.

   If you don't have access to a printer, please copy the details onto a piece of paper.

2. Prepare your package.

   Make sure to include Return Note and affix the Collect+ label to the outside of the package.

3. Return to any Collect+

   Visit the Collect+ website to find your nearest store. Keep your proof of postage.

4. Keep an eye out for your refund.

   This may take up to 10 days.