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Return to an ASDA store Return to Asda FREE

Returning an item to any of our Asda stores is easy.

  1. Complete Returns Note

    This will be inside the parcel with your delivery. Misplaced? Submit return option to print new one.

  2. Prepare Parcel

    Include your completed returns note in your parcel and make sure the sticky label is placed on the outside of the parcel.

  3. Return to any Asda Store

    Look out for a toyou return point in store or speak to our Customer Services.

  4. Lookout for your Refund

    You'll be sent confirmation via email once we’ve got your parcel. Your refund will then show once it has been cleared with your bank.