Customer Services

Category Hero

ASDA & George Information and Services

Customer aiding information

Return by Collect+ Return to a Collect+ Location FREE

Only parcels 50x30x30cm or smaller can be returned via a Collect+ location.

  1. Complete Returns Note

    This will be inside the parcel with your delivery. Misplaced? Submit return option to print new one.

  2. Print Returns Label & Prepare Parcel

    Visit to print your label.

  3. Return to any Collect+ Location

    Visit to find your nearest Collect+ location.

    *Don't forget to keep your proof of postage.

  4. Lookout for your Refund

    You'll be sent confirmation via email once we’ve got your parcel. Your refund will then show once it has been cleared with your bank.