Customer Services

Category Hero

ASDA & George Information and Services

Customer aiding information

Return by post Return by post Drop off at any post office and ensure you pay the correct postage.

Please follow the steps below.

  1. Complete a Returns Note.

    This will be inside the parcel with your delivery. If you’ve mislaid it go to your account, view my orders page and select returns. You are able to email a new one to yourself.

  2. Prepare your package.

    Make sure you include the Returns Note and affix the address label to the outside of the package:

    Asda & George Online
    Returns Department
    Clipper Logistics
    Unit 2 Boughton
    NG22 9LD
  3. Return to any Post Office

    Keep your proof of postage.

  4. Keep an eye out for your refund.

    Returns typically take 10 days to show in your account. You will receive confirmation via email.