Customer Services

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ASDA & George Information and Services

Customer aiding information

For item(s) that are up to 50x30x30cm and less than 10kg you can take them back to any one of the 5000 Collect + stores, free of charge.

Take the Returns Label on the front of the insert that you received with your order and attach it to your parcel, place the Delivery Note in the parcel with the item(s) you're returning.

Once your parcel has been scanned you'll be given a receipt with a 7-digit reference code. You can use this code to track your parcel. Visit to find your nearest Collect+ store and track your parcel