Rated 3.9 out of 5 by 117
Rated 5 out of 5 by BARON1 This product is efficient and convenient to use
It was bought to replace a 11 year old Philips Model, which unfortunately sustained accidental damage, causing it to leak.
This one boils much faster as it has a higher wattage, and the shape is a bit more stylish than the previous model.
16 February 2014
Rated 1 out of 5 by indy leaky design
Don't be fooled by its nice looks it will start to leak sooner or later. Due to poor design scale builds up in the joint between walls and bottom plate and bursts it. No idea how Philips could get it so wrong.
09 January 2014
Rated 4 out of 5 by Montage New Kettle
Kettle looks good and boils quickly. Not noisy but after a week of use water developed a distinct metallic/plastic type taste. This affected tea more than coffee. Hopefully this will pass.
05 January 2014
Rated 3 out of 5 by Jono45 Disappointing
I read loads of reviews that said this was great.
The 1st one had a fault so was returned.
The 2nd works & looks ok but .... Although washed out / cleaned still makes the water taste unpleasant.
I am persevering hoping the plastic taste will fade
18 December 2013
Rated 3 out of 5 by N208 Leaks
While it works, it is a great kettle. Fast, easy to use and looks good. The problem is poor reliability. I liked it so much so bought another one for my parents. This was a mistake. Theirs started to leak after a year. We thought it was a faulty unit, but now a year later also my kettle is leaking. Clearly a fault in the design and manufacturing.
05 December 2013
Rated 2 out of 5 by MickD Leaks
Bought this kettle in May 2012 has now begun to leak from left side onto base.
Reading through reviews this would seem to be typical of the model.
I would urge anyone to read (trawl) through reviews if they wish to save money and get a decent product.
Unhappy this has happened in so short a time when product only serves myself.
05 December 2013
Rated 2 out of 5 by megaroons Two years on
Although this has been an excellent kettle I now, I'm afraid, have to announce its demise.
The two year guarantee ran out in July and it is now November and what a surprise, the kettle won't work. The light comes on but it does not heat the water.
This is so typical of modern products, they manage to expire just after the guarantee.
It has a one star rating for longevity.
26 November 2013
Rated 5 out of 5 by Clare13 Very good kettle
can do as little or as much water as you need. very easy to lift unlike some of the kettles you get also you can see when the kettle is boiling by the light and got to say even tho even tho guarantee is for 2 years had this one for 6 year so going back for the same kettle again stick to what you know works ;)
13 November 2013
Rated 4 out of 5 by Mick1952 Kettle
The easy to view level indicator make it just right to only boil enough for a mug of tea. Saving me time and electricity.
30 October 2013
Rated 4 out of 5 by grommit no instruction on how to remove filter for cleaning
A good kettle but filling via the filter is a bit slow no clear instructions regarding the filter removal/replacement
08 October 2013
Rated 5 out of 5 by Reviewer2013 Excellent, though broken now after five years
This kettle makes it easy to boil the right amount. It boils very very quickly, so it'll often be ready by the time you've got everything ready for your cuppa, if you fill it with just the right amount.
It does get a lot of scale where we are, but that's the water content, not the kettle. It's easier to clean that out than with others I've used.
I've recommended it warmly to others, and now I'm going to buy another one for us.
It has now broken after 5 years. If you know of one that lasts longer then go for it, otherwise, get this one!
04 October 2013
Rated 5 out of 5 by Jonty001 This product has useful features
The one cup indicator is useful, as is the lighted indicator on the switch. The kettle is quick to boil
29 September 2013
Rated 5 out of 5 by DibDob lightweight and efficient
Easy to use, lightweight, boils the minimum of water for my one 'cuppa' real fast
24 September 2013
Rated 5 out of 5 by mupet this is my 3rd kettle in 6months it leaks from the base of the kettle
the must be a manufacture fault for this to happen so offten with the same product
03 September 2013
Rated 5 out of 5 by commander32 This kettle has good fetures
I have had my kettle for just over two years. It has given excellent service during this time, many cups off tea /coffee. It has now started to leak very badly.at the base which has taken the edge off the kettle. I am considering buying another as I note you have modernised the base seal ,could you confirm this has been done.
02 September 2013
Rated 4 out of 5 by YvonneY Love being able to boil one cup of water
Worked brilliantly for several months but recently began to leak - large puddles of water both in the base and under it. I contacted Philips customer services on Tuesday evening, was advised to stop using it immediately and today (Thursday) I received a replacement (upgraded kettle) ...FREE of charge! I am one happy Philips Kettle user! A special thank you to Konrad who was so very helpful and demonstrated excellent customer services skills.
01 August 2013
Rated 3 out of 5 by Hantsmum Leaking problems
A couple of years ago we purchased 2 of these kettles to use in our Church, and up until now they had performed well, but one has started leaking from the base. Others have reported similar problems - our kettles are not used as much as they would be in a home environment so it is disappointing that they are not lasting as long as we had expected.
15 July 2013
Rated 1 out of 5 by IanDC Leak problem
In common with many other users, I found that this kettle started leaking into the base after a couple of years - much too short a lifespan. But far worse is Philips refusal to remedy the fault. Not recommended.
10 July 2013
Rated 5 out of 5 by Rogie33 Great product
Really good kettle and very fast only down side an annoying ping after a few minutes after boiling not sure why or if it has a use?
23 June 2013
Rated 3 out of 5 by bevally Great kettle BUT!
Bought this kettle due to the energy saving headline, love the fact you can easily see how much water to add. It boils quickly and quietly. But the downside is that after a while it leaks from the base. Now if i'd had the kettle years & years and made hundreds and hundreds of cups of tea I really wouldn't mind too much and i'd just think, time for a new one! But I really haven't had this one all that long! So the energy saving may have saved me a bit of money but i'm now going to have to spend what I saved, plus more on a replacement. A real shame as I really liked this kettle!
18 June 2013
Rated 2 out of 5 by Janie Quiet, fast boil kettle... but leaks
This kettle was good to start with: good capacity, quiet, fast boil, lightweight, easy to hold, looks smart enough for plastic if you regularly descale it (which is a good idea in any case) and will boil even the smallest amount of water at a time, e.g. if you just need to top up your cup of tea. However, even after looking after it well, it has developed a leak at the bottom which interferes with the electrics in the base and is unsafe to use. I would say that we probably had about 16-18 months trouble free before puddles of water became apparent. It's a shame as it started off so well, but that's not a long enough life for a kettle.
15 May 2013
Rated 4 out of 5 by papa Great kettle until water and electric mix
I like this kettle a lot. It boils quickly, its a good design but it has floors. It leaks badly unless completely emptied after use.
Very dissapointed that I have to buy another kettle because of this
29 April 2013
Rated 3 out of 5 by eteo Love this so much but it leak after 16 month of used
It is quiet and fast. Very light to hold.
But the bottom leaks after 16 months of use.
We love it a lot but shamed on the leak.
19 April 2013
Rated 1 out of 5 by Leaky First one leaked and dodgy switch on second one
After about 2.5 years my kettle developed a leak, which Philips do not seem concerned about but I do not think is a decent lifetime for a kettle. It seems that I am not the only person to have this problem. When it wasn't leaking the kettle was actually quite good so I decided to buy another one. However after about 3 days the on/off switch has developed a fault and now only comes on occasionally. It seems like a loose connection. So that will be returned. Up until this kettle I had happily bought Philips products, but never again.
14 April 2013
Rated 4 out of 5 by Sixpaw Great solid performer
Bought this kettle as a previous fancy one had died. What a pleasant surprise. It is a great addition to the kitchen. Since then I have bought a Phillips iron!
13 April 2013
Rated 5 out of 5 by Ket13 Practical, fit for purpose, easy to handle.
Attractive design that suits the purpose. Easy to grip and hold, and is light to lift.
12 April 2013
Rated 5 out of 5 by ziggyzoo REALLY ENERGY SAVING
I LOVE THIS KETTLE SINCE I BROUGHT IT. IT BOILS THE SMALLEST AMOUNT OF WATER AND IS QUIETER THAN MY LAST KETTLE.
10 April 2013
Rated 4 out of 5 by Cassetteman A good all-round product.
This kettle has a very smart, stylish appearance and works well. It boils the water quickly and doesn't have any useless gimmicks.
09 April 2013
Rated 1 out of 5 by willy1 Kettle leaks.
This the second one i have bought,first one leaked thought this was probably bad luck but no this one is worse this must be a known fault.
01 April 2013
Rated 2 out of 5 by fencefixer Leaks like all the other cheap kettles we bought
After buyng a couple of unknown brand kettles and having them leak we'd had enough and went for a reknowned brand. Worked for a few months now leaks like all the others. The reason I always buy unknown brands in the first place was because I they usually perform just as well if not better. This just proves it. When you buy a known brand you pay for the name.
17 March 2013