Delivery Options & Charges
View Delivery Charges here
Click & Collect in Store
Our Click & Collect service is a 1-3* day service and FREE to a store of your choice.
Not all products are available for this service, for example we cannot provide this service for large heavy products or products delivered directly from our suppliers. We show a Click and Collect logo on the product page to identify that this service is available.
When you go to your basket you can opt for Click and Collect and at this stage you can type in your post code or town to select a convenient store for collection.
You can track your order online however as soon as the store receives your order we will send you a text message or email to tell you that it's available for collection. Your order will be held in store for 14 days, after this time it will be returned to our depot and you will be refunded. If you would like us to hold your order for another 7 days please contact the store you selected or call our contact centre 0800 952 3003
You will need to bring along the payment card that you used when you placed your order and your order confirmation details which shows your Click and Collect order number. This is for proof of purchase confirmation.
*Click and Collect is a 2 day service for the following stores
| • | Bridge of Dee S/C – Scotland |
| • | Portlethen - Scotland |
| • | Dyce - Scotland |
| • | Middleton Park - Scotland |
| • | Aberdeen Beach - Scotland |
| • | Elgin - Scotland Peterhead - Scotland |
| • | Huntly - Scotland |
| • | Arbroath - Scotland |
| • | Tain - Scotland |
| • | Inverness Slackbuie – Scotland |
*Click and Collect is a 3 day service for the following stores
| • | Shore Road - Northern Ireland |
| • | Coleraine - Northern Ireland |
| • | Dundonald - Northern Ireland |
| • | Kilkeel - Northern Ireland |
| • | Newtownards - Northern Ireland |
| • | Enniskillen - Northern Ireland |
| • | Strabane - Northern Ireland |
| • | Bangor - Northern Ireland Westwood - Northern Ireland |
| • | Cookstown - Northern Ireland |
| • | Omagh - Northern Ireland |
| • | Antrim SOL - Northern Ireland |
| • | Downpatrick - Northern Ireland |
| • | Belfast - Northern Ireland |
| • | Larne - Northern Ireland |
| • | Ballyclare - Northern Ireland |
Delivery within the UK
It is our aim to deliver your order as quickly as possible and we can deliver the majority of our products throughout the UK. Please bear in mind that deliveries to Northern Ireland and Islands may take that little bit longer. Some of our products may come direct from manufacturers, and this again may take a little longer.
Delivery charges will vary depending on what you order; the good news is that you'll only ever pay the one delivery charge per order as long as it is to a single address. The delivery price is dependant on the delivery period you choose and the size of the item; this could be either a standard, named day or next day service. If you choose to include a larger item in your order, then the delivery charge will be at the higher price.
Excluding George items, we do provide a free standard delivery across a number of our products.
Please see below for a list of our charges.
| Delivery Period | Delivery Price | |
| Click & Collect in All Asda Stores | 1-3 days* | FREE |
| George and selected ASDA Direct Small/Medium products | Standard delivery within 3-5 days | £2.95 |
| Named Day Delivery | £4.50 | |
| Next Day Delivery | £4.50 | |
| Named Day with Time Slot | £5.95 | |
| Collect+ | Next Day | £4.50 |
| ASDA Direct Small/Medium products (selected items) |
5 day delivery | FREE |
| ASDA Direct Larger Items | 5 to 10 day Standard Service or Named Day Service | From £8.95 |
Please note that not all products are available for In Store Collection, you can see whether this service is available on the product pages.
Unfortunately at this time we cannot deliver to the Channel Islands or British Forces Posted Overseas.
Delivery Outside the UK
We now offer a range of George items for delivery from our website to a number of countries. Please check back as we'll be adding more countries that we deliver to. Costs are as follows:
| Country | Price | Delivery Time |
|---|---|---|
| Belgium | £5.00 | 3-5 Working Days* |
| Luxembourg | £5.00 | 3-5 Working Days* |
| France | £5.00 | 3-5 Working Days* |
| Republic of Ireland | £5.00 | 3-5 Working Days* |
| Holland | £5.00 | 3-5 Working Days* |
| Spain | £10.00 | 3-5 Working Days* |
For full international delivery details please click here.
Convenient Click & Collect from a Collect+ Location
Our convenient Click & Collect service is a next day service at a cost of £4.50 per order. If you order before 4 pm you'll be able to collect your order the following day no later than 8 pm from the Collect+ store of your choice.*
Not all products are available for this delivery service, for example we cannot provide this service for large heavy products or products delivered directly from our suppliers. All George products will be available for Collect+ dependant on quantity ordered (see below) however for larger items we show a Collect+ logo on the product page to identify that this service is available and you will see the option at checkout for orders that can be despatched via this service.
The number of items per order is limited when using this service to the following :
- General Merchandise (Small/Medium Items) only, to a maximum 3 items per order
- George only, 20 items per order.
- Mixed General Merchandise/George, to a maximum 3 items per order.
If you exceed the above limits you will not be able to select a Collect+ store for delivery.
When you go to your basket you can opt for Click and Collect and at this stage you can type in your post code or town to select a convenient store for collection.
How to Collect Your Order
As soon as the store receives your order Collect+ will send you a text message or email (detailing a unique barcode and 7 digit collection code) to tell you that it's available for collection. Your order will be held in the store for 10 days, after this time it will be returned to our depot and you will be refunded. You will need to follow the following steps to enable a smooth collection of your parcel :
- Bring proof of your ID to the stores collection point.
- Show the collection code or barcode to the shopkeeper.
- Sign for your parcel.
Proof of ID
Collect+ accept any of the following ; driving license, utility bill, mobile phone bill, wage slip, bank statement, cheque guarantee/credit/debit card, bank/building society book, passport and cheque book.
*Convenient Click and Collect through Collect+ is not a next day service in the following post code areas :
ABERDEEN
| AB | Up To 2 Working Days |
| DD8 to DD11 | Up To 2 Working Days |
| JE1 to JE99 | Up To 2 Working Days |
OBAN
| PA20 to PA40 | Up To 2 Working Days |
| PH49 to PH50 | Up To 2 Working Days |
INVERNESS
| IV1 to IV23 | Up To 2 Working Days |
| IV25 to IV27 | Up To 2 Working Days |
| IV30 to IV32 | Up To 2 Working Days |
| IV36 | Up To 2 Working Days |
| IV52 to IV54 | Up To 2 Working Days |
SCOTTISH HIGHLANDS & WESTERN ISLES
(VIA OBAN)
| HS9 to HS99 | Up To 6 Working Days |
| PA41 to PA49 | Up To 5 Working Days |
| PA60 | Up To 5 Working Days |
| PA61 to PA75 | Up To 4 Working Days |
| PA76 | Up To 6 Working Days |
| PA61 to PA75 | Up To 4 Working Days |
| PA76 | Up To 6 Working Days |
| PA77 to PA 78 | Up To 4 Working Days |
| PH41 (2) | Up To 5 Working Days |
| PH42 to PH44 | Up To 5 Working Days |
SCOTTISH HIGHLANDS & WESTERN ISLES
((VIA INVERNESS))
| PH19 to PH26 | Up To 2 Working Days |
| PH30 to PH41 | Up To 2 Working Days |
| KW1 to KW3 | Up To 2 Working Days |
| KW5 to KW14 | Up To 2 Working Days |
| HS1 to HS8 | Up To 4 Working Days |
| IV41 to IV51 | Up To 4 Working Days |
| IV55 to IV56 | Up To 4 Working Days |
NORTHERN IRELAND
| BT1 to BT99 | Up To 2 Working Days |
*Convenient Click and Collect through Collect+ is not available in the following areas :
Republic of Ireland
Isle of Man
Shetland
Orkney
Scilly
Channel Islands
BFPO
Europe
IDIS Gold Standard
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The IDIS Gold standard is designed to enable e-retailers to offer their customers the probability of 100% first-time delivery success and indicate that they offer exceptionally high standards of order fulfilment and home delivery.
IDIS Gold certified retailers are required to meet all the standards of the existing IDIS (Internet Delivery Is Safe) Charter, and must additionally conform to a more stringent set of standards that apply throughout process of web browsing, ordering, fulfilment and returns.
A retailer displaying the IDIS Gold logo indicates that it can offer the probability of 100% first-time delivery success for every type of product it sells and for every delivery scenario – providing the customer selects the most appropriate delivery service option for that product.
Should the customer choose an alternative delivery service option, then the normal IDIS Charter minimum standards still apply.
