Rated 2.5 out of 5 by 13
Rated 1 out of 5 by beaver Problem still exists
I purchased this illuminating kettle before Christmas 2013 it developed a brown tinge around the base , presumably above the heating element. I returned the kettle to the store it was purchased from who readily replaced the kettle. I now find the problem has not been rectified as the replacement has developed the brown marking, it looks almost like rust.
lt cannt be lime scale, our area does not have it(no need for the Oust then)
Yep and I agree with the other reviews there is a problem with the pouring and the lid.
Shame I bought the toaster as well to match
Would like my money back not an exchange
13 May 2014
Rated 1 out of 5 by JoeN Lid sticks within a year, breaks off a few months afterwards
Both my mum and I had one of these kettles. Exactly the same thing happened within the same time scale and on checking the internet I see its a common fault. Limescale builds up on the lid lock mechanism in the lid. The mechanism then jams, usually about a year after purchase depending on use.. tapping the button opens it but flexes the hinges which then break off within a few months. This leaves you with a kettle where you have to take the lid off to fill it a lid which isn't designed to be taken off.
It is clearly a design fault and Russel Hobs should recall them and refund people.
13 September 2013
Rated 1 out of 5 by Kitty1 Expensive, heavy, limescale builds up quickly, spout too small, lid broke
This is the worst kettle I have ever owned, even though it is also the most expensive.
The main reasons for this are;
You press a button to open the lid, but within a few months this jammed, which resulted in having to pull up the lid near the spout, which is obviously hot if recently boiled. It then broke off completely.
The spout is very narrow which makes pouring difficult, and putting water in without opening the lid impossible.
Limescale builds up ridiculously quickly - within a few boils, this not only looks horrible it also gets on to the mesh bit on the spout which makes pouring the water without spilling it everywhere difficult.
Even without water in it is very heavy due to the glass jug.
16 July 2013
Rated 1 out of 5 by 0hdear very disappointed
I had been eyeing this kettle up for some time as I really liked how it looks and saved up especially to purchase this one.
I got home put the kettle on, disposed of the box and went on to make a cup of tea. It was very heavy to pour and I thought I had left something in the spout. as the water was splattering all over the work surface. On investigation I realized the spout size and the shape of the kettle means the centre of gravity on the handle is wrong, very poor design will really only work with a full kettle not good for someone who lives on their own.
15 March 2014
Rated 3 out of 5 by wattsie LID COMES APART
This product looks great and especially like the blue light when boiling. However the two halves of the plastic lid come apart at the point where the screws hold them together. It seems the plastic just deteriorates over time and eventually the two halves of the lid separate.
I have reported this problem to customer support and they had no hesitation is sending a replacement kettle out to me. I hope the design of the lid has been modified to stop this happening
20 December 2013
Rated 2 out of 5 by LouisaLouLou23 Stylish, but........
I bought this kettle because it was very stylish and different. However, within a couple of days I realised that the spout is far too small and so it does not pour very well. When you boil say, a mugful, you really have to tip the kettle up, and then water pours from under the lid and ends up over the work surface. I've only had it a few weeks and am looking to replace it already. Very disappointed.
26 January 2014
Rated 3 out of 5 by Critical Looks pretty, messy pourer, poor ballance
pretty illumination, but the ergonomics of pouring have been sacrificed for the sake of curvey appearance.
The curvature of the handle makes it feel very bottom heavy when pouring. Handle needs straightening and with more finger room lower down.
Filter area is too small; it's tiny! It causes flow from from spout to be turbulent, instead of smooth and laminar, and it clogs quickly. I've removed it now and prefer to simply empty the lime scale out every now and then.
Electrical safety innovation of tripping the switch to 'OFF' position when kettle lifted off the stand is good.
Stipulated minimum fill quantity of two mugs of water is absurd and if reasoned, done so poorly, it works perfectly well when filled with one mug of water, so being more economical.
Lid is flimsy.
Our old Philips jug kettle that it replace (after eight years fault free service) was a much better pourer, and it had better ergonomics with nice balance for pouring, with a robust flip-lid.
01 November 2013
Rated 1 out of 5 by jccl1909 THE LID DISINTEGRATES
BOUGHT NEW 3 JUNE 2012 CURRY'S EXETER.
LID DISINTEGRATED APRIL 2013.
CURRY S REPLACED WITH NEW KETTLE 2 MAY 2013.
TODAY - TUESDAY 10 DECEMBER 2013 THE LID ON THIS NEW KETTLE HAS DISINTEGRATED EXACTLY AS THE FIRST KETTLE.
10 December 2013