Rated 3.9 out of 5 by 106
Rated 5 out of 5 by Jonty001 This product has useful features
The one cup indicator is useful, as is the lighted indicator on the switch. The kettle is quick to boil
29 September 2013
Rated 5 out of 5 by DibDob lightweight and efficient
Easy to use, lightweight, boils the minimum of water for my one 'cuppa' real fast
24 September 2013
Rated 5 out of 5 by mupet this is my 3rd kettle in 6months it leaks from the base of the kettle
the must be a manufacture fault for this to happen so offten with the same product
03 September 2013
Rated 5 out of 5 by commander32 This kettle has good fetures
I have had my kettle for just over two years. It has given excellent service during this time, many cups off tea /coffee. It has now started to leak very badly.at the base which has taken the edge off the kettle. I am considering buying another as I note you have modernised the base seal ,could you confirm this has been done.
02 September 2013
Rated 4 out of 5 by YvonneY Love being able to boil one cup of water
Worked brilliantly for several months but recently began to leak - large puddles of water both in the base and under it. I contacted Philips customer services on Tuesday evening, was advised to stop using it immediately and today (Thursday) I received a replacement (upgraded kettle) ...FREE of charge! I am one happy Philips Kettle user! A special thank you to Konrad who was so very helpful and demonstrated excellent customer services skills.
01 August 2013
Rated 3 out of 5 by Hantsmum Leaking problems
A couple of years ago we purchased 2 of these kettles to use in our Church, and up until now they had performed well, but one has started leaking from the base. Others have reported similar problems - our kettles are not used as much as they would be in a home environment so it is disappointing that they are not lasting as long as we had expected.
15 July 2013
Rated 1 out of 5 by IanDC Leak problem
In common with many other users, I found that this kettle started leaking into the base after a couple of years - much too short a lifespan. But far worse is Philips refusal to remedy the fault. Not recommended.
10 July 2013
Rated 5 out of 5 by Rogie33 Great product
Really good kettle and very fast only down side an annoying ping after a few minutes after boiling not sure why or if it has a use?
23 June 2013
Rated 3 out of 5 by bevally Great kettle BUT!
Bought this kettle due to the energy saving headline, love the fact you can easily see how much water to add. It boils quickly and quietly. But the downside is that after a while it leaks from the base. Now if i'd had the kettle years & years and made hundreds and hundreds of cups of tea I really wouldn't mind too much and i'd just think, time for a new one! But I really haven't had this one all that long! So the energy saving may have saved me a bit of money but i'm now going to have to spend what I saved, plus more on a replacement. A real shame as I really liked this kettle!
18 June 2013
Rated 2 out of 5 by Janie Quiet, fast boil kettle... but leaks
This kettle was good to start with: good capacity, quiet, fast boil, lightweight, easy to hold, looks smart enough for plastic if you regularly descale it (which is a good idea in any case) and will boil even the smallest amount of water at a time, e.g. if you just need to top up your cup of tea. However, even after looking after it well, it has developed a leak at the bottom which interferes with the electrics in the base and is unsafe to use. I would say that we probably had about 16-18 months trouble free before puddles of water became apparent. It's a shame as it started off so well, but that's not a long enough life for a kettle.
15 May 2013
Rated 4 out of 5 by papa Great kettle until water and electric mix
I like this kettle a lot. It boils quickly, its a good design but it has floors. It leaks badly unless completely emptied after use.
Very dissapointed that I have to buy another kettle because of this
29 April 2013
Rated 3 out of 5 by eteo Love this so much but it leak after 16 month of used
It is quiet and fast. Very light to hold.
But the bottom leaks after 16 months of use.
We love it a lot but shamed on the leak.
19 April 2013
Rated 1 out of 5 by Leaky First one leaked and dodgy switch on second one
After about 2.5 years my kettle developed a leak, which Philips do not seem concerned about but I do not think is a decent lifetime for a kettle. It seems that I am not the only person to have this problem. When it wasn't leaking the kettle was actually quite good so I decided to buy another one. However after about 3 days the on/off switch has developed a fault and now only comes on occasionally. It seems like a loose connection. So that will be returned. Up until this kettle I had happily bought Philips products, but never again.
14 April 2013
Rated 4 out of 5 by Sixpaw Great solid performer
Bought this kettle as a previous fancy one had died. What a pleasant surprise. It is a great addition to the kitchen. Since then I have bought a Phillips iron!
13 April 2013
Rated 5 out of 5 by Ket13 Practical, fit for purpose, easy to handle.
Attractive design that suits the purpose. Easy to grip and hold, and is light to lift.
12 April 2013
Rated 5 out of 5 by ziggyzoo REALLY ENERGY SAVING
I LOVE THIS KETTLE SINCE I BROUGHT IT. IT BOILS THE SMALLEST AMOUNT OF WATER AND IS QUIETER THAN MY LAST KETTLE.
10 April 2013
Rated 4 out of 5 by Cassetteman A good all-round product.
This kettle has a very smart, stylish appearance and works well. It boils the water quickly and doesn't have any useless gimmicks.
09 April 2013
Rated 1 out of 5 by willy1 Kettle leaks.
This the second one i have bought,first one leaked thought this was probably bad luck but no this one is worse this must be a known fault.
01 April 2013
Rated 2 out of 5 by fencefixer Leaks like all the other cheap kettles we bought
After buyng a couple of unknown brand kettles and having them leak we'd had enough and went for a reknowned brand. Worked for a few months now leaks like all the others. The reason I always buy unknown brands in the first place was because I they usually perform just as well if not better. This just proves it. When you buy a known brand you pay for the name.
17 March 2013
Rated 2 out of 5 by Linda70 after 3 years, began leaking
I was very pleased with the design and features eg display window on both sides, easy open lid. However, it over-boiled by up to 30 secs, so I had to catch it before it switched off, to save electricity. Then, after 3 years it started to leak from the bottom. It was out of warranty, but still you expect a kettle to last longer than that - I've had several lasting over 10 years !
05 March 2013
Rated 4 out of 5 by emailuser Good kettle - but now leaks like all the others below :(
Great kettle , nice and light , easy to use , quick boil, but now has started leaking ... Grrrrrrrr what do i do now .. buy another as suffer the same fate ?
11 February 2013
Rated 5 out of 5 by TeaDrinker101 Great Kettle
This is a great kettle and does what it says on the box. Just the right amount of boiling hot water fast, with no nonsense
10 February 2013
Rated 3 out of 5 by Richie2 Great kettle but may eventually leak
Great kettle. It is fast, can boil just a cup or two, it's quiet compared to all metal kettles; easy to fill through the spout.
My kettle is about 4 years old and now leaks. Customer service tell me there are no known issues!!
Will I replace it with one the same - probably - as they make so many of them, they must have improved the seal over the years. 4 years daily use out of an inexpensive appliance is probably ok anyway.
04 February 2013
Rated 1 out of 5 by Calvin leaking
generally it is good, but started leaking as mentioned by other user.
28 January 2013
Rated 5 out of 5 by sweetwoman Great product
This kettle has a nice, modern design and even more its functions being environmentally friendly is a bonus.
14 January 2013
Rated 1 out of 5 by johnb123 Leaking
Started leaking after two years, no apparent solution.
27 December 2012
Rated 2 out of 5 by Nipley Leaks
Good kettle but developed a leak just after 12 month warranty expired. Seems to be a regularly occuring design fault.
21 December 2012
Rated 4 out of 5 by AB27 Good while it worked...
Easy to use and boiled quickly, was very happy with it. But it started to develop a leak after about 2 years 4 months use (and therefore outside the warranty period). I now see that there have been lots of complaints of this kind, which seems to indicate a design weakness.
29 November 2012
Rated 4 out of 5 by GeneralCynic Works great - until it leaks!
All the positive reviews are right - it's fast, allows a lot or a little amount of water to be boiled, and looks good. However, clearly it has a leak problem, as mentioned by other reviewers, which started in mine at just about 2 years. I must absolutely credit Philips with sending me a replacement within three days, even though it was out of warranty by the time I actually contacted them. So marks lost on design, but brownie points for customer service.
26 October 2012
Rated 5 out of 5 by Bluebelle A very good all round kettle
I have had this kettle for 3 years now and it is still
going strong. Very easy to handle and lightweight..
03 October 2012