Customer Services

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ASDA & George Information and Services

Customer aiding information



All international orders are dispatched via FEDEX. We can deliver your order to almost any international destination. The delivery price for your order will be shown on the order summary page, based on the total weight and volume of the order and your address. All international orders will be sent by Federal Express.

Please note: It is a legal requirement that we declare the full value of the goods on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. Returning goods on which duty has been paid If you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs authority. To do this, you will need to show them proof of duty paid and proof of export (e.g. certificate of posting) when claiming your refund.

Should you have any further queries on duties payable/refundable, please contact your local Customs authority.