Rated 4 out of 5 by 1
Rated 4 out of 5 by thedemigod Excellent product
The Harrogate sofa is extremely good value for money, it looks good, is very comfortable and is quite stylish. Since purchasing I have had a number of complementary comments from friends.
I purchased the smaller of the sofas and find it gives me enough sitting space and still leaves the room not looking too crowded. We decided on the Grey colour, described as charcoal it is a dark mid grey perfect if you want to get away from brown colours and is dark enough not to show every mark, Style wise It borders on a shabby chic look and it remains to be seen how hard wearing it will be.
I cannot review this without commenting on the lack of communication. On the Latest Delivery Date I was given the furniture was only leaving the warehouse. In the end both Customer services and the delivery people were very helpful and it was 3 days late, not unacceptable but an email or phone call to say it was running late could have improved the experience and saved me some anxiety. I am still not sure when I would have recieved it I had not emailed and phoned asking what was happening.
28 December 2013