Customer Services

Category Hero

ASDA & George Information and Services

Customer aiding information

You have 28 days from receipt of the order (unless your item(s) is subject to the 100 day George guarantee) to return any unwanted or unsuitable items to us for a refund.

UK Deliveries
Follow instructions on your delivery note. You can return most items to an Asda store or via any Collect+ location.

Deliveries outside of the UK
1. Download and print the International Returns form by clicking the link International Returns Form.
2. Repack the item along with the completed returns form
3. Send back to: Asda George, PO Box 9564, Newark, NG24 9GF, United Kingdom

We recommend you use a postal service that insures your contents and gives you proof of postage.

For full details view our FAQs

If you have any queries, please take a look at our Customer Service pages or email us

You can now shop with George wherever you are with our mobile site! Just Google 'George' on your mobile to visit the site.

Thanks again for shopping with us.